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Withdraw from contract

Here you can withdraw from a contract concluded online with Soulium, for example a purchase of credits, the premium membership, a gift or a placement. The withdrawal period is 14 days from the conclusion of the contract. After sending, you immediately receive a confirmation of receipt by email.

We check whether the right of withdrawal still exists in your case and let you know. Details are in the withdrawal notice of the terms and conditions

For example the receipt number from the confirmation email (SOU-…) or what you bought and when.

For this confirmation we load a service from Cloudflare (Turnstile). We need your consent for that. It applies to this security check only, not to videos.